Roberts Joseph Consulting Privacy Policy
Effective date: 09/17/2025
1. Introduction Roberts Joseph Consulting (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website located at [website URL] (the “Site”) and users of our services. This Privacy Policy explains what personal information we collect, how we use and disclose it, how we protect it, your choices, and how to contact us.
2. Scope This policy applies to personal information collected through the Site, by email, phone, or other electronic communications, and in connection with our consulting services, unless a separate agreement applies. It does not apply to information collected offline or by third parties not controlled by us.
3. Information We Collect
a. Information you provide directly
6. Sharing and Disclosure We may share personal information with:
8. Data Retention We retain personal information as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and purpose; when no longer needed, we delete or anonymize the information.
9. Security We implement administrative, technical, and physical safeguards designed to protect personal information. These measures include access controls, encryption where appropriate, secure hosting, and employee training. While we strive to protect data, no security measure is perfect; we cannot guarantee absolute security.
10. International Transfers If personal information is transferred or accessed outside the United States (e.g., to service providers in other countries), we will take steps to ensure appropriate safeguards are in place to protect the data in accordance with this policy and applicable law.
11. Your Rights and Choices Depending on your jurisdiction and applicable law, you may have rights including:
13. Third‑Party Links The Site may contain links to third‑party websites whose privacy practices we do not control. We encourage you to review the privacy policies of those sites.
14. Marketing Communications We may send promotional or informational emails about our services. Where required by law, we will obtain consent before sending marketing messages. You may opt out of marketing communications by following the unsubscribe instructions in those messages or contacting us.
15. Changes to This Policy We may update this Privacy Policy to reflect legal, technical, or business changes. We will post the revised policy on the Site with an updated effective date. For material changes, we will provide additional notice where required.
16. Contact Us For questions, requests to exercise your rights, data inquiries, or privacy concerns, contact: Roberts Joseph Consulting Attn: Privacy Officer 61 S. 6th St., New Bedford, MA 02740 Email: [email protected] Phone: (774) 510-5651
17. California Privacy Rights (California residents) If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request categories of personal information collected, categories of sources, business/commercial purposes for collection, categories of third‑party recipients, and to request deletion or opt out of the sale/sharing of personal information. To exercise these rights, contact us at the address above. We will verify requests as required by law. We do not knowingly sell personal information of minors under 16 without affirmative authorization.
18. Contact for European Data Protection Concerns If you are located in the European Economic Area and have concerns about our processing of personal data, contact the address above. You may also have the right to lodge a complaint with a supervisory authority.
19. Miscellaneous This Privacy Policy is part of our relationship with you regarding the Site and services and does not create contractual rights beyond those expressly stated. If any provision is found unenforceable, the remaining provisions remain in effect.
Roberts Joseph Consulting — 61 S. 6th St., New Bedford, MA 02740— [email protected] — (774) 510-5651
1. Introduction Roberts Joseph Consulting (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website located at [website URL] (the “Site”) and users of our services. This Privacy Policy explains what personal information we collect, how we use and disclose it, how we protect it, your choices, and how to contact us.
2. Scope This policy applies to personal information collected through the Site, by email, phone, or other electronic communications, and in connection with our consulting services, unless a separate agreement applies. It does not apply to information collected offline or by third parties not controlled by us.
3. Information We Collect
a. Information you provide directly
- Contact details: name, title, company, email address, postal address, phone number.
- Business information: company name, industry, role, job function, project details, RFPs, and any other information you submit in forms, emails, proposals, or during consultations.
- Payment information: when applicable, billing and payment data (collected via secure third‑party payment processors).
- Communications: messages, attachments, and other content you send to us.
- Usage data: pages visited, time and date of visit, time spent on pages, referring/exit pages, and other analytics.
- Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and cookies or similar technologies.
- Location data: coarse location derived from IP address.
- Publicly available information (e.g., LinkedIn) and information from business partners, data providers, or vendors, where applicable.
- Provide consulting services, proposals, deliverables, and client support.
- Communicate with you about our services, respond to inquiries, and manage client relationships.
- Process payments and manage billing.
- Improve and maintain the Site and services, analyze usage, and conduct research and development.
- Send marketing communications (with consent where required).
- Comply with legal obligations, enforce agreements, detect/prevent fraud or illegal activity, and protect our rights.
6. Sharing and Disclosure We may share personal information with:
- Service providers and vendors who perform functions on our behalf (e.g., hosting, analytics, payment processors, CRM providers). We require such vendors to protect data consistent with this policy.
- Professional advisors (e.g., lawyers, accountants) and subcontractors engaged to deliver services.
- Affiliates or business partners as necessary to perform services or in connection with a corporate transaction (e.g., merger, sale, reorganization).
- Law enforcement, regulators, or other parties when required by law, to comply with a subpoena or legal process, to protect rights, property, or safety, or to respond to lawful requests.
- With your consent or at your direction.
8. Data Retention We retain personal information as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and purpose; when no longer needed, we delete or anonymize the information.
9. Security We implement administrative, technical, and physical safeguards designed to protect personal information. These measures include access controls, encryption where appropriate, secure hosting, and employee training. While we strive to protect data, no security measure is perfect; we cannot guarantee absolute security.
10. International Transfers If personal information is transferred or accessed outside the United States (e.g., to service providers in other countries), we will take steps to ensure appropriate safeguards are in place to protect the data in accordance with this policy and applicable law.
11. Your Rights and Choices Depending on your jurisdiction and applicable law, you may have rights including:
- Access: request a copy of personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Deletion: request deletion of personal data (subject to legal exceptions).
- Restriction or objection: request restriction of processing or object to certain uses (e.g., direct marketing).
- Data portability: request transfer of data in a structured, machine-readable format.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time. To exercise rights, contact us using the information below. We may need to verify your identity and may respond within applicable legal timeframes. Some rights may be limited by legal or contractual obligations.
13. Third‑Party Links The Site may contain links to third‑party websites whose privacy practices we do not control. We encourage you to review the privacy policies of those sites.
14. Marketing Communications We may send promotional or informational emails about our services. Where required by law, we will obtain consent before sending marketing messages. You may opt out of marketing communications by following the unsubscribe instructions in those messages or contacting us.
15. Changes to This Policy We may update this Privacy Policy to reflect legal, technical, or business changes. We will post the revised policy on the Site with an updated effective date. For material changes, we will provide additional notice where required.
16. Contact Us For questions, requests to exercise your rights, data inquiries, or privacy concerns, contact: Roberts Joseph Consulting Attn: Privacy Officer 61 S. 6th St., New Bedford, MA 02740 Email: [email protected] Phone: (774) 510-5651
17. California Privacy Rights (California residents) If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request categories of personal information collected, categories of sources, business/commercial purposes for collection, categories of third‑party recipients, and to request deletion or opt out of the sale/sharing of personal information. To exercise these rights, contact us at the address above. We will verify requests as required by law. We do not knowingly sell personal information of minors under 16 without affirmative authorization.
18. Contact for European Data Protection Concerns If you are located in the European Economic Area and have concerns about our processing of personal data, contact the address above. You may also have the right to lodge a complaint with a supervisory authority.
19. Miscellaneous This Privacy Policy is part of our relationship with you regarding the Site and services and does not create contractual rights beyond those expressly stated. If any provision is found unenforceable, the remaining provisions remain in effect.
Roberts Joseph Consulting — 61 S. 6th St., New Bedford, MA 02740— [email protected] — (774) 510-5651